Privacy Policy

ReplyON is a software platform developed and operated by Kingdom Digital, the DBA (“doing business as”) of MRG ENTERPRISE LLC, the legal business entity behind the service. In this Privacy Policy, the terms “we”, “our” and “us” refer to MRG ENTERPRISE LLC (DBA Kingdom Digital), the operator of the ReplyON platform.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it and the rights you have over your information when you use our platform or interact with a business that uses ReplyON to communicate with you.

We may collect the following information:

• Name
• Phone number
• Email address
• Service requests or messages submitted by customers
• Basic technical data (such as timestamps and message status) needed to operate the service

The information we collect is used to:

• Respond to customer inquiries
• Send SMS follow-ups on behalf of the business
• Schedule appointments and share booking links
• Send review requests after a job is completed
• Improve the overall service experience

Customers may optionally choose to receive SMS messages by checking a consent box on our website forms.

Consent to receive SMS messages is not required to submit a form, request service, or complete any transaction.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.

When you contact a business that uses ReplyON and opt in to SMS, you may receive automated messages related to your request, appointment scheduling, service updates, and review requests.

• Messages are related to your inquiry, appointment or service.
• Message frequency may vary depending on your interaction.
• Message and data rates may apply.
• You can reply STOP at any time to opt out of future messages.
• You can reply HELP to receive assistance.

• We do not sell or rent your personal data.
• Your information is only used to provide and improve our services.
• We may share data with trusted service providers (such as Twilio for SMS delivery and our cloud hosting providers) strictly to operate the platform.
• We may disclose information if required by law or to protect our legal rights.

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss or disclosure. While no system is perfectly secure, we continuously work to safeguard your information.

You have the right to:

• Request access to the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data
• Opt out of SMS communications at any time

To exercise any of these rights, contact us at the email below.

If you have questions about this Privacy Policy or how your data is handled, please contact us at: